The Brawin Journal

Field notes
on building.

Essays on brand, strategy, distribution, and the discipline of building consumer companies — written from inside the work, not the sidelines.

customer acquisition strategy for B2B vs B2C banner brawin rajadurai

The Ultimate Customer Acquisition Strategy For B2B vs B2C

Growing a business from the ground up is exhausting. You pour endless hours into creating a fantastic product, yet you still struggle…

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LTV to CAC Ratio Explained: The Ultimate Metric for Growth

Every business owner wants to scale profitably. Many founders end up burning cash on marketing campaigns that never return their investment. This…

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customer acquisition funnel explained brawin rajadurai

Customer Acquisition Funnel Explained: Your Path to Growth

A customer acquisition funnel is the step-by-step path a person takes from first hearing about your business to becoming a paying customer,…

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12 organic customer acquisition strategies proven methods

Organic Customer Acquisition Strategies: 12 Proven Methods

Most businesses in India start with the same assumption. Get the product ready, put money into ads, watch customers arrive. Then the…

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how to lower customer acquisition cost

How to Lower Customer Acquisition Cost: 12 Real Fixes

Most founders discover their acquisition problem the same way. The dashboard looks fine. Revenue is climbing. Then they open the bank statement…

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Customer Acquisition vs Retention: 7 Truths Every Business Owner Should Know

Customer Acquisition vs Retention: 7 Truths Every Business Owner Should Know

Most business owners I speak to in Tamil Nadu have the same quiet worry. They are spending more on marketing than last…

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Business banner showing early customer acquisition journey for Indian startups

How to Get Your First 100 Customers (Founder’s Playbook)

Most businesses don’t die because the product was bad. They die because nobody bought it. I learned this the hard way. When…

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How to Choose the Right Acquisition Channels: 7 Rules That Actually Work

How to choose the right acquisition channels: Identify where your customers already buy, match each channel to your product’s purchase frequency and margin,…

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how to create a customer acquisition strategy

How to Create a Customer Acquisition Strategy in 9 Steps

Most businesses do not have a customer acquisition problem. They have a guessing problem. They boost a post on Monday, print pamphlets…

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Occasional, considered notes on brand and building. No noise.